Most contact lenses are dispatched within 1
working day of your order - if for some reason theres a delay we'll advise you
via email.
Sunglasses and spectacle frames are normally
dispatched from our office within 2-3 working days of your order provided your
model of choice is in stock at the manufacturer - again if theres a delay we
will advise by email.
Due to problems with people not being home to
sign for courier deliveries, from now on all orders within Australia will
be sent Registered Post. If you want your order quicker then please specify
you want them sent with Australian Air Express Couriers. This is done in the
checkout when finalising your order. This service costs no extra.This
provides person to person delivery but does require a signature on receipt so
please provide a delivery address where this is possible(usually a work
address). If no one is there to sign, an extra redelivery charge
from Aust Air Express can apply.
The cost of post delivery is $8.50 for orders of
1-5 items, or for orders of 6 or more items, then your order will be sent
freight free. Time frame for Toll delivery is usually the
following day from our dispatch. If you prefer we can send your order with
Australia Post Receipted Delivery. Cost of this is the same as the courier, but
please allow an extra few days for delivery as the postal system is considerably
slower.
All orders outside Australia are sent Airmail.
The cost of this is $19.90 for 1-6 items or freight free
for 7 or more items. Delivery via insured international airmail normally
takes 2-3 weeks since all the anti-terrorism measures makes international
post slow.
Cash On Delivery - If you prefer
we can send your order within Australia via COD post. If you choose this option,
then Australia Post charges approx $15 for freight in total, so when you receive
your order you simply pay for your goods at the post office and Aust Post will
then bill you separately for the postal charges.