...sound too good to be true?
Heres some testimonials from other happy customers that show we deliver what you want as fast as we can
"This is the second time I have used Optics-Online and have found the service highly professional, efficient and personable. Initially I was worried about sending away expensive frames I had bought overseas by post, but now would not hesitate. Greg is very helpful and prompt and I have been very happy with the quality of his work and his advice. I would highly recommend using Optics-Online. Gay 12/8/16
Just recieved my pair of prescription oakley spectacles and must say optics online have surpassed any customer service ive experienced in australia. Greg was very helpful and quick to respond to all my queries and i ordered the specs on thursday and recieved them all the way in perth by tuesday. OPSM can wave goodbye to a loyal customer as not only were they exactly double the price but even being such a huge business they never manage to have your order ready in less than a week let alone be posted out to you with a turn around of 3 business days!! Definately recommending your business to all my mates.
Hi Greg, I would like to say thanks for the very quick turnaround from the point of ordering my Ferrari carbon fibre glasses to having just received them. Your prices were way more competitive than my usual optical shop OPSM even with their 20% off sale over the weekend.
Keep up the great work and thanks again! Lawrence
Dear Greg, I've just received my new eye glasses. I just want to say I am very impressed with the service you have provided and the speed of delivery is exceptional. Thanks very much. Robyn.
Hi Greg, Got my glasses today just want to say fantastic service, fantastic glasses and unbelievable turn around time.
I'll be back for sure. Cheers Anthony
I have been trying to get a pair of RayBan 3026 Large Metal Aviator II Sunglasses in my prescription. Locally the cost was prohibitive. I started looking around online suppliers and most are in the US (you cannot get a health fund rebate) or they are in AUS, but product is shipped from Asia, eg. Hong Kong (with some pretty dodgy reviews). By chance I happened onto Optics-Online. What can I say? These guys were great to deal with, they know their stuff and there is no pressure sell (they actually advise the right thing even if it might cost them business). My dealings with Greg and Karen were first class, their communications are excellent (some other AUS companies could take a leaf out of their book) and the turn-around from order to delivery was about half the time of most bricks and mortar stores I've dealt with. As far as cost goes, their price (in Australian dollars) was cheaper than those advertised in US dollars. In fact the cost of the complete sunglasses in my prescription was less than it was going to cost me for the lenses only locally. I also had the health fund rebate within a couple of days. From my experience I can highly recommend Optics-Online and I would not hesitate to use them again. Kevin
I have a very high prescription and finding the right sunnies for the right lenses is always a struggle. I have wanted new sunnies for a while now but kept procrastinating due to the sheer confusion every time i visited the optometrist (not to mention the ridiculously high costs, again, due to my high prescription). I wanted to try buying online but after some dodgy experiences, came across Optics Online and was impressed by the testimonials - sounded genuine. I emailed Greg and he responded almost immediately with all the details I needed and a very good price. He was so flexible and responded to my several emails pronto as I stood at the shop trying on different pairs and emailing him each model number to see if my lenses could be fit in them. I found a pair of Coach sunnies for a very, very cheap price at Sunglass Hut and Greg was more than happy for me to buy them and send them over to him to have the lenses fitted. I received the sunnies just now and they are perfect, claimable from health insurance and look wonderful. I would give Greg 100% for customer service and product satisfaction. Thanks so much and I will be recommending you to all my family, friends and colleagues. Kind regards Noël Kumar, Brisbane 11 April 2013
This is the second occasion that I have used optics online for my contacts and I am amazed at the service that you provide, the speedy turnaround is unbelievable. With my previous company I used waiting a couple of weeks was the norm.Thanks for your amazing service ... Ian
"My contact lenses just arrived and I received all the items as per my order. Thank You. I ordered them on 23/12/10 at 10.30am and received them on 24/12/10 at 11.30am. I cannot believe I ordered them one day before Christmas Eve and I received them the following day. Unbelievable! I sent you several emails with questions before ordering and you replied to me promptly on every occasion. The whole process from beginning to end was so simple and effortless. The service you have provided is exceptional. I am so glad I found you. I will now be a life long customer. Once again thank you very much.
"Before making my purchase from Optics online I emailed the company several times regards the sunglasses I was looking for as they did not appear on the web page, my email was always answered very promptly and I was advised that the style I wanted could be ordered for me.
I also spoke to the company direct before placing my order and can honestly say I was given helpful polite advise regards the product I was looking to purchase, delivery and payment options where also explained to me. Customer service 10 /10.
So I ordered my Serengeti sunglasses from Optics on line, the saving was great the service excellent and my glasses arrived within the week by Australia post carrier in perfect condition.
Great saving (over $200.00 on the sunglasses I purchased) , great service I would advise anyone to use the company.
Regards Beverley Cooper-Cooke. 7/6/2010"
"Sunnies arrived this morning, thanks heap!! Just thought I'd let you know this is the third pair of sunnies I've bought thru you guys and as always I have found the service you provide to be excellent. From the ease of ordering on your web site through to very prompt delivery. I have no hesitation in recommending your site to anyone I know who are looking for new sunnies." Piers- Terrey Hills
"Optics-Online was friendly and helpful to the point of specially ordering my desired sunnies from overseas, then delivering my new Smith Super Methods to where I was holidaying at the time. Add to that they saved me over 20% on the price I'd seen in retail outlets and I'd recommend them to anyone. Thanks Greg." Charlie Beaton
"My contacts arrived on time and everything that I needed to claim from my health fund was included. I would like to say how impressed I was with the service and prompt delivery, and I look forward to doing business again in the future. Thankyou again." Donna - Perth
"I just want to give you a quick thanks for your prompt response to my emails and your help in general. The glasses look great and I believe I got them for a steal of a price. I already have and will be referring your company to my freinds and family." Mark Smith
"Just a note to say the Raybans arrived this morning. I want to say thanks and that the service and speed was excellent. |They were a present for my wife and she is very pleased with them. Cheers" Ben- Melbourne
"I received my new Nikes this morning. They look great and arrived no problem as you said they would. Thanks for the great price and service and prompt reply to my emails. I will definitely recommend you to my friends." Ian - Cairns